Diego is a serial international speaker, providing several educational presentations about innovation in the omni-channel space, and recently involved in the Machine Learning and Artificial intelligence applications around the customer care market.
He is also the author of two successful books about Open Source VoIP, Machine Learning and AI.
Diego has been driving the XCALLY international expansion, covering now more than 60 countries worldwide all over the continents, managing key partners and hundreds of customers spread from all over the world.
He loves writing about innovation, working with the international community and playing golf.