Nivaldo Montenegro Junior Bio

Nivaldo is Co-Founder and CTO at Digivox and Citrus CX and has more than 15 years experience developing solutions for communication and customer experience.
Since 2004 he has been working on developing solutions focused on high availability and large projects. The result of this work is a multi-site, multi-tenant platform with modules for: IPPBX, Voicemail, Fax, UC, Audio/Video Conference, IVR, Callcenter and more.
Over the past few years, he has been working with the team to develop a customer journey management solution that provides a visual and intelligent way to track customer journey.