SPEAKER

Jack Caven

Jack is an executive for innovation leveraging novel artificial intelligence. He's served across industries, including start-up/early stage, voice tech, financial services, telehealth, public safety data, strategy consulting, aerospace, manufacturing, construction materials, aerial robotics, cybersecurity, and cutting-edge solutions applying artificial intelligence in new ways.

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If Voiceprint is so Great, Why Does Everyone Hate It?

What is the value of Voiceprint to contact centers, where does it fall short, and what is the broader context in preventing fraud. Explore what the ideal voiceprint system might look like if we built it with all the knowledge we have today, and what it looks like at VoxEQ, and what we think the future of voiceprint and AI-assisted fraud prevention will be.

9:45 am

10:15 am

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