WhatsApp Business Calling now speaks native SIP, letting a WhatsApp number send and receive calls along side chat directly through your own infrastructure. This talk is a field report on combining WhatsApp's Calling API, FreeSWITCH, and AI voice agents into one real, production contact center — covering the actual call path from WhatsApp to your dialplan, the API calls and FreeSWITCH configuration behind it, regional compliance across the US, UK, and EU.
Talks, the Coder Games, and a different Chicago night out every evening.